- Controller
Try Hard Services, contact: [email protected]. We provide digital licenses and software. - Information We Collect
- Account & purchase: name, email, billing info, order history.
- License & device data: license keys, activation IDs, device identifiers, IP address.
- Usage & diagnostics: crash reports, usage analytics, preferences (may be collected automatically).
- Support: communications and attachments you provide.
- How We Use Your Data
- Deliver products, activate licenses, manage accounts and payments.
- Provide updates, support, and security fixes.
- Improve products and analyze usage (aggregate/anonymized where possible).
- Communicate about purchases, changes, and offers (you may opt out of marketing).
- Sharing & Third Parties
- Service providers: payment processors, hosting, analytics, and support tools.
- Legal: to comply with law or protect rights.
- Business transfers: in a sale or merger. We do not sell personal data for profit.
- Security
We use administrative, technical, and physical measures to protect data. No system is fully secure; breaches will be handled per law. - Data Retention
We retain data as needed for service provision, legal obligations, and legitimate business purposes. License/purchase records are typically retained for 1 year. - Your Rights
Depending on your jurisdiction you may have rights to access, correct, delete, restrict processing, or obtain a copy of your data, and to object to processing or request data portability. To exercise rights, contact [email protected]
. We may verify identity before fulfilling requests.
- Cookies & Analytics
We use cookies and similar technologies for site functionality and analytics. You can control cookies via browser settings. - Children
Our services are not intended for children under 13 (or local minimum age). We do not knowingly collect their personal data. - International Transfers
Data may be processed outside your country; we use safeguards required by law. - Changes
We may update this policy; material changes will be posted with a new Effective Date and, for significant changes, notified by email.